ZTR-General Terms and Conditions

ZTR Global Purchasing

Welcome to the Global Purchasing webpage. Here you will find the most current information on our policies, procedures, and contacts. Our organization is committed to partnering with our Suppliers to provide our Customers with the best possible source of supply for goods and services. Thank you for your interest in exploring our website!

Purchasing Policy

The policy of ZTR Control Systems is to obtain the best value for the materials, goods, and services that it purchases from, and to maintain the highest ethical standards in dealing with its suppliers. Value includes price, quality, and service.


Guiding Principles

ZTR Control Systems authorized representatives are:


  • Dean Mantel – Purchasing
  • Ellen Winther – Purchasing
  • Chris Charlinski – Production Manager

1.   Purchasing needs arise in a variety of contexts. In some cases, the company unit with a purchasing need may wish to engage prospective suppliers in preliminary discussions. In other cases, the company unit may decide to ask Purchasing to deal with prospective suppliers. In no case should a company unit commit the company to a purchase without involving the appropriate Purchasing Department.


2.   Approved contracts developed by Purchasing, including ZTR purchase orders, will be used wherever possible to ensure that the company’s (i) interests are fully protected and (ii) purchasing initiatives are appropriately implemented.


3.   ZTR Control Systems staff cannot imply or offer an intent to purchase. Only employees specifically authorized (see above) may sign purchase agreements on behalf of the company.

Supplier Diversity Program

At ZTR Control Systems, we recognize the importance of having a diverse supplier base that reflects our employees and our customers around the world. We are committed to working with small, women- and minority-owned companies that can support our long-term growth objectives and add value to our businesses by providing innovative solutions to our marketing, manufacturing and R&D efforts.

Please see below for a list of diverse supplier categories:

Small Business
To find out whether your company qualifies as a Small Business, visit the U.S. Small Business Administration “Office of Size Standards”.

Minority Owned Business
To find out whether your company qualifies as a Minority Owned business, visit the National Minority Supplier Development Council (NMSDC).

Women Owned Business
To find out whether your company qualifies as a Women Owned business, visit the Women’s Business Enterprise National Council (WBENC).

General Inquiries for ZTR Purchasing

purchasing@ztr.com

ZTR Control Systems Suppliers

For questions or concerns regarding your payment or invoice, please send an email request to:

accounts_payable@ztr.com
  • Suppliers Performance

  • ZTR's goal is to measure performance and provide feedback to core and strategic suppliers on a quarterly basis. Supplier performance feedback will be accomplished through ZTR issuing Supplier Scorecards and through normal business communication channels. Performance will be mainly measured in the key area of Quality, Supply Continuity, Total Cost and Customer Service. The intent of the measurements is to provide the supplier with ZTR's view on how well the supplier is meeting ZTR's business needs. We encourage suppliers to provide ZTR with assessments of ZTR's performance as a customer. This information will become the basis for discussions on improving the business relationship.